Bank Negara Malaysia on 19 October 2009 announced the commencement of its sixth walk-in public service centre (BNMLINK) in Kuala Terengganu.

There are now a total of six BNMLINK centres nationwide that located at North, Centre, South and East Coast of Penisular Malaysia, Sabah and Sarawak.

Role
BNMLINK or Bank Negara Malaysia Laman Informasi Nasihat dan Khidmat assists the public and businesses on issues and complaints relating to financial products and services. This includes advisory to SMEs relating to access to financing, validation of credit status and reports (CCRIS), foreign exchange administration procedures, as well as enquiries on illegal financial schemes.

History
25 February  2005 - The first BNMLINK was established in Kuala Lumpur
2008 - The opening of a series of public service centers in Pulau Pinang and Johor Bahru in 2008,
2009 - The opening of a series of public service centers in Kota Kinabalu, Kuching and KualaTerengganu

SMS Servise
To complement the existing public service channels, Bank Negara Malaysia also introduced the SMS service where members of the public can now contact BNM via SMS by sending SMS to 15888* in the following manner :
- To submit enquiries or complaints to Bank Negara Malaysia: BNM TANYA [your enquiry/complaint]
- To obtain mailing address and contact details of Bank Negara Malaysia: BNM ALAMAT
- To get information on how to obtain a credit report information (CCRIS): BNM CCRIS [e-mail address]

Please take note that Sender will be charged RM0.15 for sending a message and RM0.20 for receiving a message by the telecommunications service provider.

Alternatively, the general public can access to BNMTELELINK services via the following :
BNMTELELINK (Customer Service Call Centre)
Tel: 1-300-88-5465
Fax: 03-21741515
Email: bnmtelelink@bnm.gov.my
SMS : 15888

BNMLINK Address

1)
Laman Informasi Nasihat dan Khidmat (BNMLINK)
(Walk-in Customer Service Centre)
Head Office
Block D, Bank Negara Malaysia ,
Jalan Dato' Onn, 50480 Kuala Lumpur

2)
BNMLINK Branches
Bank Negara Malaysia Pulau Pinang
27, Lebuh Light
10200 Pulau Pinang
Tel. : 04-2627125

3)
Bank Negara Malaysia Johor Bahru
Jalan Bukit Timbalan
80000 Johor Bahru
Johor
Tel : 07-2240799

4)
Bank Negara Malaysia Kuala Terengganu
Jalan Sultan Mohamad
21100 Kuala Terengganu
Terengganu
Tel : 09-6220571

5)
Bank Negara Malaysia Kota Kinabalu
Jalan Lapan Belas
88000 Kota Kinabalu
Sabah
Tel : 088- 211211

6)
Bank Negara Malaysia Kuching
Jalan Satok
93000 Kuching
Sarawak
Tel : 082-252311

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Related Information:
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